COMPLETE PRODUCT RANGE
Synway delivers a complete range of products that offers 'mix and match' modules to cover a wide range of applications for all cases and scenarios to suit your networks. Synway's extensive selection of hardware platforms caters for all kinds of CTI, call recording and IP telephony applications across a variety of industries including public security, governmental organizations, call centers, financial trading and telecom services, etc.
FIELD-PROVEN RELIABILITY
Synway has won high recognition for field-proven performance of 2 million ports installed by 2,000 customers from 52 countries. Located in China's IT centre and manufacturing hub of the world, Synway has delivered products with high MTBF and low defect rate via consistent technological improvements since 1990s. In addition, Synway consistently implement HBP (Hardware Backup Policy) to assure 100% availability and reliability of developers' systems in terms of standard defect rate (less than 1%). As early as 2001, Synway has implemented 3.5-year-warranty policy, ISO 9001 and initiated 100% quality control system.
MATCHLESS VALUE FOR MONEY
Synway helps users control project costs effectively with in-house software and hardware technology and over-decade's industrial expertise, delivering highly reliable products with matchless price. Closely matching customers' needs, the broad range of products can reduce your hardware cost by 50% and bring about 10%-increment in your profit margin. It is one reason why 300 foreign developers are purchasing our offerings.
Rich FUNCTIONALITY
Besides standard media processing resources (record, playback, DTMF handling, etc.), Synway's products also support a wide range of enhanced functionalities including: multiple signaling (ISDN/SS7/DSS1), conferencing, echo cancellation, fax, call process monitoring and AGC, all of which are accessed via a single consistent API designed to maintain backward compatibility in order to protect customers' investment in product development based on former generation. In this way, developers can easily migrate or expand applications in the changeable environment, eliminating system complicacy and development cost.
CORE PRODUCT INFORMATION
Due to architecture with high compatibility, applications can be ported from one Synway's voice board to another with minimal modification. As the API is designed for all Synway's platforms, the systems will not need matching device drivers. Operating system supports for Linux, Windows 98/2000/2003/NT/ME/XP, Windows Server 2000 and Windows Server 2003.
|
Product
Features
|
CALL RECORDING
FAMILY |
CT INTEGRATION
FAMILIY |
VOIP
FAMILY |
| DST |
DTP |
ATP |
RDR |
SHD |
SHT |
SHN |
| Basic Description |
Tap PBX extension,
HW and SW configurable,
support a
major of PBXs |
Tap digital line, passively
record and
monitor call
center, public
safety, etc. |
Tap analog line, passively
record and monitor call
center, public safety, etc. |
Tap Radar
data line,
up to 4ports,
rich DSP resources |
Cover high- profile CTI
applications, conferencing,
voice mail, unified
messaging , etc. |
Cover trunking, station,
record applications,
modular design for
custom solutions |
Widely used for IP telephony
network applications and
provides call centers with
voice over IP solutions |
| Models |
SHR-24DA -CT/PCI
SHR-16DA-CT/
(PCI/PCI-X)
SHR-2DA/USB |
SHD-
(30/60)A
-CT/(PCI/
cPCI)/FJ |
SHT-16B-
CT/(PCI/cPCI)
SHT-8B/PCI
SHT-4B/USB
SHT-2B/USB |
SHR-4D/PCI |
SHD-(1~16)
(E1/T1)-CT/
(PCI/cPCI) |
SHT-16B-CT/
(PCI/cPCI)/FAX
SHT-8B/PCI/FAX
SHT-(2~4)B/USB |
SHN-32A-
CT/PCI |
| Network Interface |
2~12(2B+D) |
1 or 2 E1/T1 |
2~16 LSI |
Radar
digital line |
1~16 E1/T1 |
2~16 LSI |
None |
| Form Factor |
PCI/PCI-X/USB |
PCI/cPCI |
PCI/cPCI/
PCI-X/USB |
PCI |
PCI/cPCI |
PCI/cPCI/
PCI-X/USB |
PCI |
| Maxi.Ports |
24ports, configurable |
60ports(E1)
/48ports(T1) |
16ports,
configurable |
4ports,
configurable |
480ports(E1)/
384ports(T1) |
16ports,
configurable |
32ports, configurable |
| Voice Processing |
√ |
√ |
√ |
√ |
√ |
√ |
√ |
| Conferencing |
√ |
√ |
√ |
√ |
√ |
√ |
√ |
| FSK |
√ |
√ |
√ |
√ |
√ |
√ |
√ |
| HDLC |
√ |
√ |
√ |
√ |
√ |
√ |
√ |
| CT Bus |
H.100(PCI) |
H.100(PCI)/
H.110(cPCI) |
H.100(PCI)/
H.110(cPCI) |
None |
H.100(PCI)/
H.110(cPCI) |
H.100(PCI)/
H.110(cPCI) |
H.100(PCI) |
| Maxi. Fax Resource |
None |
None |
None |
N/A |
80, configurable |
12, configurable |
None |
| Signaling Capability |
BRI |
ISDN/SS7
/Q.SIG
DSS1/MF R2 |
Analog Loopstart |
None |
ISDN/SS7
/Q.SIG
DSS1/MF R2 |
Analog Loopstart |
H.323/SIP |
| Voltage Detection |
None |
None |
√ |
None |
None |
None |
N/A |
| Audio Jack |
√ |
N/A |
√ |
N/A |
N/A |
√ |
None |
| SS7 Signaling links |
N/A |
2 |
N/A |
N/A |
16 |
N/A |
N/A |
Note: we also provide other series products including SHF series (decoding fax data to image), SHV series (used for telecom value-added services including BGM, voice-distortion, etc.).